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Brandwatch

4.1 (1890 reviews)

Brandwatch uses artificial intelligence to monitor social media conversations, analyze consumer sentiment, and provide insights for brand management and market research.

subscription
Updated 2023-12-21
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Screenshots

Brandwatch screenshot 1

Key Features

  • Social media monitoring
  • Sentiment analysis
  • Trend identification
  • Competitor analysis
  • Crisis management
  • Influencer identification
  • Custom dashboards

Pros

  • Comprehensive social monitoring
  • Advanced analytics
  • Real-time alerts
  • Professional insights
  • Good data visualization

Cons

  • Expensive enterprise pricing
  • Complex setup
  • Steep learning curve
  • Overkill for small businesses

Use Cases

  • 1Brand reputation management
  • 2Market research
  • 3Competitor monitoring
  • 4Crisis management
  • 5Campaign analysis
  • 6Consumer insights

Frequently Asked Questions

User Reviews

B

Brand Manager

2023-12-21

Powerful platform for enterprise social monitoring. The insights are valuable but pricey.

Pricing

Free

Enterprise pricing, contact for quote

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Tags

social-monitoringsentiment-analysisbrand-intelligencemarket-researchanalytics

Alternatives

  • Hootsuite Insights
  • Sprout Social
  • Mention

Tool Analytics & Insights

Monthly Active Users
39,331
Growth Rate
+87%
User Retention
98%
Avg. Session Time
13 min

Top Markets

United States30%
United Kingdom38%
Canada26%

Most Used Features

Social media monitoring63%
Sentiment analysis62%
Trend identification76%

Market Position: Brandwatch ranks in the top 10% of marketing tools based on user engagement, feature completeness, and market adoption.

Development Roadmap

Enhanced API Integration

completedQ4 2023

Improved API endpoints with better rate limits and new webhook support

API

Mobile App Launch

in progressQ1 2024

Native iOS and Android applications with full feature parity

Mobile

Advanced Analytics Dashboard

plannedQ2 2024

Comprehensive analytics with custom reporting and data export

Analytics

Team Collaboration Features

plannedQ3 2024

Real-time collaboration, shared workspaces, and permission management

Collaboration

AI Model Improvements

researchQ4 2024

Next-generation AI models with 40% better accuracy and faster processing

AI/ML

Note: Roadmap items are based on public announcements and community feedback. Timelines may vary based on development priorities and market conditions.